Shipping policy
At Simple City Online, we strive to ensure your orders are processed and delivered efficiently. Below is everything you need to know about our shipping process:
📦 Processing Time
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
🇺🇸 Shipping Within the U.S.
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We currently ship to all U.S. states.
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Estimated delivery time: 3–7 business days after dispatch.
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Shipping is handled via trusted carriers such as USPS, UPS, or FedEx.
🌍 International Shipping
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At the moment, we do not offer international shipping. We hope to expand soon!
💵 Shipping Costs
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Shipping costs are calculated at checkout based on your location and package weight.
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Free shipping may be available on select promotions.
🔍 Tracking Your Order
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A tracking number will be sent to your email once your order is shipped.
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You can use the tracking number to monitor delivery progress.
📍 Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect information.
❗ Delays & Exceptions
Shipping delays may occur during holidays or due to external factors (e.g., severe weather). We will always do our best to keep you informed.
📬 Contact Us
If you have any questions or issues with your shipment, feel free to contact us at:
📍Simple City Online
4301 Haddon Place
McDonough, GA 30253
United States