Shipping Policy

We aim to deliver your order as quickly and efficiently as possible.

Order processing

Orders are typically processed within 1–3 business days after purchase. We will email tracking information once your order has shipped.

Shipping within the United States

We currently ship within the United States using carriers such as USPS, UPS, and FedEx.

• Standard shipping: 3–7 business days
• Expedited shipping: 2–3 business days

Shipping rates

Rates are calculated at checkout based on your location and order weight. Promotional free shipping may be offered from time to time.

International shipping

We currently do not offer international shipping.

Delivery issues

If your package is delayed, lost, or damaged in transit, email simplecityonline@gmail.com with your order number and we will do our best to assist.

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